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Privacy Policy

PRIVACY STATEMENT

Carino Bambino takes your privacy very seriously. We appreciate and respect just how important it is to care of your personal data. Under new regulation, for all of our services Carino Bambino. is a Data Controller. This means we are responsible for keeping your data safe. You can contact us at any time with regards to your data via email: contact@carinobambino.co.uk .

This “Privacy Policy” outlines how and why we collect data, the different data that we collect, and what you can do should you disagree with our obtaining, processing, storing and recording of your personal data.

This policy relates to your use of this website www.carinobambino.co.uk; the data you supply to us and our use of that data in strict compliance with the latest regulations.

We will always ensure we have your explicit consent to use your data; we will provide you with clear information on how we use it; allow access to your data so that you can rectify or remove; notify you should your data be compromised; and ensure that any data we have is collected and stored lawfully. Always

 

WHAT INFORMATION DO WE COLLECT & WHAT DO WE DO WITH IT?

Your Personal Information
When you purchase something from our online store, as part of the buying and selling process, we collect the personal information that you give us: such as your name, address and email address. We use this information to process orders, arrange delivery and verify payments. We treat all your personal information as strictly confidential. This information is stored within a secure and protected database.

Your Payment Information
We do not store credit or debit card information. These details are simply passed securely to be authorised by your bank. We use internet security technology to ensure that it is safe for you to shop with us and standard encryption technology scrambles your personal data when you give it to us. This process is known as Secure Sockets Layer (SSL) and makes sure your transaction is protected.

Information for Marketing

Emails
Basic personal details, including your name and email address, are also requested when you sign up in order to receive our email newsletters. Your email is used to send you updates about when we launch, and special offers. Marketing and promotions may also be sent to you based on your shopping history; such as previous items that you may have purchased. We only ever segment customer data to provide relevant and enhanced marketing messages. We keep identifiable personal data for a minimum of one year and will remove this from our database if a customer is no longer opening emails or engaging with Carino Bambino or marketing emails.

Social Media
From time to time, we may advertise on Facebook or Instagram. The adverts we create on these platforms are never directed at a specific, identifiable individual but are shown to groups of people according to interests, shopping behaviours or on-Facebook activity. You can update your social media privacy settings within those social platforms in order to further limit any marketing you may be seeing.

All information about our customers that we use for marketing purposes is stored securely in line with the latest UK data protection and consumer legislation. This also ensures that you can easily change your preferences or execute your data rights at any time.

 

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.

You will receive Service Emails with important information relating to your order. We are bound by legal obligations related to fraud, and contractual necessity under distance selling regulations, to send this information to you.

If you started, but did not complete the checkout process, this may also include emails about items that are in your basket. This however does not mean you will be sent further marketing emails that you have not explicitly consented to receive.

THIRD PARTY DATA PROCESSORS

We work closely with two third-party data processers to help keep your data safe and ensure it is lawfully collected, processed and stored

SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. All payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy)

 

COOKIES

We use four main types of cookies when you visit our website. Please find listed the types of cookies we use, and why:

Necessary Cookies - these cookies are essential if you want to use our website. Without these cookies, services such as “Add to Cart” may not work correctly. 
Preferences cookies – these functionality cookies further help with navigation of the website. Whilst you can use parts of the website without them, they allow us to remember choices such as language/preferred store (US or UK etc.).
Statistical cookies – these analytical cookies are used to store information about your session: such as referrer and the landing page, most visited pages and track any pages which lead to error messages. The information collected by these cookies is anonymised and is used to help improve site experience and functionality as part of aggregated customer data, rather than being a cookie specific to your identity and your individual site usage. 
Marketing cookies – these targeting and advertising cookies are used to deliver ads relevant to you, for example based on the products you look at. And also help make sure we don’t advertise products you don’t want to see! They also help us to limit the number of times that you may see an online advert and also help us measure the effectiveness of some of our digital marketing campaigns so we can improve how we advertise in the future. 
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site.

If you want to manage or delete any cookies that are already on your computer, there are a few ways in which you can do this. Please visit www.allaboutcookies.org , or the “help” section in your browser should also give you easy to follow instructions on how to look at your cookie storage and history, and the action you can take.

If you do choose to delete or disable cookies, your user experience of our website will be affected and you might not be able to use certain functions of our site. As with all data we collect, we will never abuse the information that these cookies track and will only ever use that information in line with the above usage statement.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. We will let you know in advance should this scenario arise.